This Department in OCA acts as a single point of contact for our customers to obtain various services related to personal line classes such as Motor, Personal Accident for individuals and families, Houseowners/Householders and simple fire risks.

Walk-in Customers

Renewal/New Business

Endorsements/Cancellations, online FLAS Cover Notes

Renewal Remainders by phone for Personal Line Classes

Quotations for Personal Line Classes

Telemarketing/Cross Selling for New Business

Policy Processing and Dispatch by Mail/Courier

Receipt of Premium Payment via Credit Cards

Referral of other matters pertaining to enquiries by phone

For Renewal and Marketing of New Business, our Direct Sales Staff would contact Policyholders and potential clients by telephone and arranges Insurance Covers for them and follow up to ensure that the Policy Documents are delivered to their addresses.

If you are searching for a suitable caver for any of your general insurance needs all you need to do is to call 1800-88-5753 or use the contact us on this site to provide the relevant details for fast and efficient services.

Please provide the following initial information:-

• Policy no or full name of insured or vehicle registration no;
• Contact telephone no
• Full address with postcode.
• Changes required to policy for next period of insurance
• Mode of payment

• Full name of caller
• Contact telephone no
• Full address with post code
• Description of service required or risk to be covered.